SULAIMAN's CV
SULAIMAN AHMAD ABBAS ALI ALBLOOSHI
Customer Care & Compliance Specialist | UAE National (Emirati)
Profile summary
Compliance Specialist with 8 years of progressive experience in the UAE, featuring background in sales transitioning into regulatory operations and branch compliance. Trilingual in Arabic, English, and Urdu, bringing GCC experience across banking and retail sectors. Track record includes managing judicial inquiries, enforcing KYC and AML standards, and applying UAE Central Bank regulations. Committed to maintaining document quality control and executing secure transaction processing.
Career highlights
Compliance Operations: Handled sensitive inquiries from UAE courts and public prosecution while maintaining strict confidentiality and adherence to legal requirements.
Regulatory Adherence: Validated documents and screened transactions according to UAE Central Bank KYC and AML regulations to prevent operational risks.
Community Engagement: Promoted financial career pathways to event attendees during the 2017 exhibition while connecting with local candidates.
Key skills
Professional experience
Directed compliance operations and judicial liaison functions within a major branch environment, overseeing regulatory adherence and sensitive agency communications. Managed cross-functional coordination with legal and risk departments while guiding junior staff through evolving procedural frameworks.
- Handled sensitive inquiries from UAE courts, police, and public prosecution while maintaining strict confidentiality and adherence to legal requirements.
- Validated documents and screened transactions according to UAE Central Bank KYC and AML regulations to prevent operational risks.
- Resolved complex customer requests and escalations within strict SLAs to maintain high satisfaction and productivity standards.
- Maintained audit-ready documentation that supported successful regulatory reviews and zero-error performance records.
- Acted as team lead during supervisor absences to ensure uninterrupted service delivery and operational continuity.
Represented Mawarid Finance at the National Career Exhibition in Sharjah, engaging directly with Emirati job seekers to discuss professional paths and organizational offerings.
- Promoted financial career pathways to event attendees during the 2017 exhibition.
- Connected with local candidates to communicate company objectives.
Directed retail customer service operations across daily floor activities, coordinating transaction flows and maintaining established service standards throughout the year 2016.
- Processed customer transactions accurately at the point of sale.
- Resolved client inquiries promptly on the retail sales floor.
Education
Developing advanced skills in business administration, operational management, and corporate governance. Demonstrated 20% efficiency improvement in administrative workflows through structured reporting.
Completed training in entrepreneurial thinking, business planning, and innovation management.
Certifications
Languages
Arabic · Professional
English · Professional
Urdu · Intermediate